Shipping Policy - FRANQATE

Shipping Policy

We ship internationally.

Our orders for in-stock items are shipped within 1 to 2 business days of receipt via the Russian Post service.

Shipping takes 8-10 business days to be delivered after tracking has been updated.

Please note that our shipping times are estimated and do not include delays caused by custom clearance or COVID-19 issues. We can’t guarantee an order to arrive by a specific time.

Customs fees

You will be responsible for all taxes or fees that are charged by your country’s government. Each country has its own allowed value that is FREE from additional payments. Please find below some examples for your reference:

  • United Kingdom – VAT free for orders below 19,38 USD
  • Germany – VAT free for orders below 22,00 USD
  • France – VAT free for orders below 161,00 USD
  • Canada – GST free for orders below 15,09 USD
  • Australia – VAT free for orders below 660,00 USD
  • New Zealand – VAT free for orders below 157,00 USD

Please note: these fees are not charged or collected by FRANQATE!

Ragdoll cat Sitting Shipping